What is the difference between the t-3300 and the
t-3300i?

The alarms both have the same features, except the t-3300i model uses a battery back-up siren in place of the standard piezo siren that comes with the t-3300 alarm.

What are the alarm's dimension's?

The alarm is approx. 2.9" wide x 3.9" long (Includes the connector and protective covering) x 1.2" high

Do you offer premium delivery service?
Yes. For those occasions when you need something in a hurry, we offer premium next business day air service for select products at an additional charge. Premium delivery service options are available at checkout. Unfortunately, we cannot offer expedited shipping options on items shipped to APO/FPO addresses, or to U.S. Territories.

Do you refund shipping charges?
We refund shipping charges in the following cases:
1. We ship an incorrect product.
2. We ship a broken or defective product.
3. The carrier damages a product during shipping.

Can I track my order?
Yes. For orders placed in the US, you may visit the following webpage: http://www.ups.com/tracking/tracking.html

This will bring you to a UPS webpage where you may enter your shipment’s tracking number to view detailed tracking information.

For orders placed in the Canada, you may visit the following webpage: https://obc.canadapost.ca/emo/basicPin.do?language=en

This will bring you to a Canada Post tracking page where you may enter your shipment’s tracking number to view detailed tracking information.

Order never received?
We strive to ship items accurately and use tracked service for almost every product on our web site to try to prevent losing your item in transit. If you have tracked your package and found any discrepancies in the delivery or have not received your order after the 10-14 business day time frame, please contact one of our customer service representatives here , so we can research the status of your package and resolve this issue.

We are committed to ship your order for in stock items within 2 days of confirmed payment. Items not in stock will be back-ordered and delivered when available. Contact us for a delivery estimate. We take special care to pack items so they will arrive undamaged and in perfect working condition. All items will be then be shipped via UPS or Canada Post with the method you choose at time of checkout.

1. All exchanges and returns require a Return Merchandise Authorization (RMA) number. Exchanges and credits cannot be processed without one.
2. RMA must be requested within 30 days of delivery. Thereafter, all sales are final.
3. The returned package must be received within 10 business days of the RMA issue date.
4. Shipping charges are non-refundable.
5. When returning products, you will pay the shipping yourselves, we strongly recommend the use of a carrier that can track packages. You also assume responsibility for insuring the returned item.
6. All items must be returned in NEW condition as shipped from the manufacturer. Boxes, packaging materials, wrappers, cartons, instruction manuals, warranty cards, and products must be in their original condition without markings, tape, folds, or defacing of any kind. Products returned in other than new condition will be subject to a minimum 15% restocking fee.
7. Products returned in damaged or unacceptable condition will be returned to the customer with out exchange. Condition will be assessed at the discretion of Talon Motorcycle Technologies.
   

Talon Motorcycle Technologies respects your personal privacy. We believe ensuring the security of your personal information is an important part of our job, and strive to protect any personal information you may provide us. Your personal information is not lent or sold to anyone for any purpose.

If you have any questions about these practices and policies, please contact us.

Providing Visitors with Anonymous Access
You can access our Web site home page and browse our site without disclosing your personal data.

The services and links of our Web site
Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Automatic Collection of Information
We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals. We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.

Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. We are committed to comply with applicable laws and requirements, such as the United States’ Children's Online Privacy Protection Act (COPPA).

Aggregate Site Use Information
We record information about the pages viewed by all of our website visitors. This data includes internet protocol (IP) addresses, browser type, internet service provider (ISP) and referring pages and is used for statistical and security purposes only.

The Way We Use Information
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We cannot accept returns of any item that is returned more than 30 days after delivery. If you have any questions about our guarantee, please, email us or call us at 778-881-7715.

Within Canada
Return items must be sent via insured, prepaid Regular Parcel Post. Insuring your return allows you to track your parcel with Canada Post.

Please Note: We cannot accept CODs or courier deliveries.

From outside Canada
Ship goods prepaid, by insured Surface Mail (USPS). To avoid unnecessary delays, please write "Canadian Goods returning" on the outside of the package.

Please Note: Do not return items by UPS or other carriers, as duty and / or brokerage fees will be charged, and Talon Motorcycle Technologies will refuse your return.

Mail Returns to this Address:
Talon Motorcycle Technologies
2646 Standish Drive
North Vancouver, BC.
V7N 1H1
Canada